Parent topic: Solving Problems
Related tasks
Changing Automatic Update Options
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen Condition/solution
message/code
Paper out No paper is loaded. Load paper in the product
Paper jam Paper is jammed in the product. Remove the jammed paper, then press the
start button to clear the error.
Combination of IP There is a problem with the network connection to your product.
address and subnet
mask is invalid.
A printer's ink pad is at The ink pad is at the end of its service life. Turn off the product and contact
the end of its service life. Epson for support.
A printer's ink pad is The ink pads are near the end of their service life. Contact Epson for support.
nearing the end of its (To continue printing, press the start button.)
service life.
Communication error. Make sure the computer is connected to your product and your software is
Connect computer. installed correctly.
Paper Configuration is The Paper Configuration setting must be turned on to use AirPrint.
disabled. Some features
may not be available.
You need to replace the Replace the ink cartridge indicated on the LCD screen.
following ink
cartridge(s).
Operation canceled. Make sure the memory card is inserted correctly and meets the
Error while saving. specifications for your product.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
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