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3-8 Using the Printer Rev. C
3.4 Troubleshooting
3.4.1 Flashing LEDs
When only 1 of the 3 LEDs on the control panel is on, the printer is running normally.
When more than 1 LED is on or flashing, an error has occurred. See the table below.
LED status
Status MeasuresPOWER PAPER INK
On Off Off Normal status The printer is not printing, and its status is
normal. No measures are necessary.
On On Off Printer cover open Close the printer cover.
On Flashing Off/
Flashing
Paper control Try the following measures.
• A print command was sent from the
application, but the printer is out of
paper. If there is no paper on the paper
feeder, place paper in the roll paper
holder or the ASF (see page 3-1 and
page 3-2).
• A print command was sent from the
application, and the printer is waiting
for paper to be hand-fed. Hand feed
paper (see page 3-4)
• The printer is preparing to print or is
printing. When the operation finishes,
the PAPER LED will go off automatically.
Wait a while.
LED status is
maintained
when an
error
occurred.
LED status is
maintained
when an
error
occurred.
On Out of ink, or
the cartridge is not installed
Note: If the printer power is
turned on with the cartridge
not installed and the
cartridge cover closed, the
LED status will be as follows:
POWER: Flashing
PAPER: Off
INK: On
Cannot print because there is no ink.
Install a new ink cartridge (page 2-9).
On Off Flashing Ink near end Although there is little ink remaining,
normal printing is possible. Have a new
ink cartridge ready.
Flashing On Off/On/
Flashing
Printer operating
(Such as cleaning,
initialization)
Internal printer operation. Wait a while
and the printer will return to normal
status
Flashing Flashing Off Printer operating
(Such as adjusting head
temperature)
Internal printer operation. Wait for a
maximum of 1 minute and the printer
will return to normal status