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Related references
Paper Jam Problems in the Sheet Feeder
Paper Jam Problems in the Front Manual Feed Tray
Paper Jam Problems - Thick Media
Paper Jam Problems - Roll Paper
CD/DVD Jam Problems
Where to Get Help
Related tasks
Checking for Software Updates
Related topics
Replacing Ink Cartridges
Wi-Fi or Wired Networking
Loading Media
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Make sure plain paper is loaded in the sheet feeder.
3. Press the home button, if necessary.
4. Press the setup button.
You see this screen:
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