First, install the Android File Transfer application for
Mac. Go to android.com/filetransfer on your Mac and
choose download now.
Factory Restore
Select Backup &
reset in the
settings app to
restore factory
settings. This will
erase all data on
the tablet.
Reset Device
Reset the Device
by pressing the
button on the
back of the tablet
with a small
object such as a
paperclip.
You will now be
able to drag and
drop files from
your computer
onto your tablet
just as you would
with a USB flash
drive.
Choose open
folder to view
files or select the
removable disk.
Install the application.
The Android File Transfer application will launch
automatically when you connect your tablet. Drag &
drop files to transfer.
Visit ematic.us/support for customer support regarding
your device.
To submit a request, fill out the required information
online. You will be provided a ticket number regarding
your issue, which you can refer to when contacting us
further.
The device driver
will install.
Connect to
your computer
by USB.
EGD213(E:)
EGD213(E:)
EGD213 (E:)
©2014 Ematic. Windows is a registered trademark of Microsoft Corp. in the United States and other countries;
Mac® and Finder® are registered trademark of Apple Inc. Google, Google Play and other marks are trademarks
of Google Inc. Wi-Fi® is a registered trademarks of the Wi-Fi Alliance. HDMI is a trademark of HDMI licensing, LLC
and used by Ematic under a permissions process granted to Ematic (Shaghal Ltd) as an Adopter. Ematic is not
affiliated with Microsoft, Apple, Inc., Google, Inc., (including Android). The Ematic brand and products are owned
by Shaghal, Ltd.
Reset/RestoreMac®
Windows™
Connecting to a Computer
Customer Support
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