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Questions About the Recorder’s Phone Calls
• If you have call waiting, go to “Messages & Setup,” then “Recorder & Phone Setup,”
then “Phone Connection,” then “Change Dialing Options.” Disable call waiting by
entering the correct prefix in Call Waiting Prefix (usually *70,).
• If you dial a prefix for outside lines, go to “Messages & Setup,” then “Recorder &
Phone Setup,” then “Phone Connection,” then “Change Dialing Options.” Set a Dial
Prefix—for example, “9,” (nine, followed by a comma for a pause).
• Your phone line may have low voltage. Try setting Phone avail. detection to Off under
Dialing Options, described on page 101.
• If you have a caller ID box, try removing it from the line since some models interfere
with the recorder modem's ability to make a call.
• If you have a cordless telephone, fax machine, or computer modem connected to the
same line, go to “Messages & Setup,” then “Recorder & Phone Setup,” then “Phone
Connection,” then “Change Dialing Options.” Turn off “Phone avail. detection.”
• You might have too much line noise to make a connection. The recorder ships with a
25 foot phone cord. Try a shorter cord, or buy a line noise filter at your local
electronics store.
Why does the recorder have to be connected to a phone line? Do I need to keep the
phone connected all the time?
• The recorder should be plugged in to a land-based phone line at all times to receive the
DVR service and DIRECTV
®
sports packages, and to communicate the purchase of
pay per view events.
