A SERVICE OF

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22
GENERAL ALARM The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly,
as described in the section “Cleaning”.
If the message is still displayed after cleaning,
contact a Customer Experience.
EMPTY CIRCUIT, FILL CIRCUIT
Water delivery
PRESS OK
The water circuit is empty Ensure the water spout is inserted. Press OK
and deliver water from the spout (D5), until it
ows out normally.
REPLACE FILTER The water softener lter is exhausted. Replace the lter or remove it as described in
the section “Water softener lter”.
SET DIAL TO CLEAN Milk has been delivered recently and the tubes
inside the milk container must be cleaned.
Turn the froth adjustment dial to CLEAN.
INSERT WATER SPOUT The hot water spout is not inserted or is
inserted incorrectly.
Insert the water spout (D5) as far as it will go.
INSERT MILK CONTAINER The milk container is not inserted correctly. Insert the milk container (g. 23) as far as it
will go.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot The cups were not preheated. • Enable the cup warmer and let the cups
heat up for at least 20 min.
• Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
The infuser has cooled down because
2-3 minutes have elapsed since the last
coee was made.
Before making coee, use the special function
to rinse and heat the infuser (page 10).
A low coee temperature is set.
Set a higher coee temperature in the menu
(page11).
The coee is weak or does not have
sucient ‘crema’
The coee is ground too coarsely. Turn the grinding adjustment dial one click
anticlockwise towards “1” while the coee mill
is in operation (g. 14). Continue one click at
a time until coee delivery is satisfactory. The
eect is only visible after delivering 2 coees
(see the section: “Adjusting the coee mill” on
page 12).
The coee is unsuitable. Use pre-ground coee for espresso machines.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely or has
gone stale.
Turn the grinding adjustment dial one click
clockwise towards “7” while the coee mill is
in operation (g. 14). Continue one click at a
time until coee delivery is satisfactory. The
eect is only visible after delivering 2 coees
(see the section: “Adjusting the coee mill” on
page 12).
Always use fresh coee. Try a dierent coee.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact Customer Experience.