Contents 7
Trusted Platform Module (TPM) . . . . . . . . . . . . . 109
Enabling the TPM Feature
. . . . . . . . . . . . . 109
Security Management Software
. . . . . . . . . . . . 110
Activating the Security Management Software
. . 110
Using the Security Management Software
. . . . 110
Computer Tracking Software
. . . . . . . . . . . . . . 111
If Your Computer Is Lost or Stolen
. . . . . . . . . . . 111
Alert Standard Format (ASF)
. . . . . . . . . . . . . . 112
11 Cleaning Your Computer . . . . . . . . . . . . 113
Computer, Keyboard, and Monitor . . . . . . . . . 113
Touch Pad
. . . . . . . . . . . . . . . . . . . . . 113
CDs and DVDs
. . . . . . . . . . . . . . . . . . . 113
12 Troubleshooting . . . . . . . . . . . . . . . . . . 115
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 115
When to Use the Dell Diagnostics
. . . . . . . . . 115
Starting the Dell Diagnostics From Your Hard Drive
115
Starting the Dell Diagnostics From the Drivers and Utilities Media
116
Dell Diagnostics Main Menu
. . . . . . . . . . . . 117
Solving Problems . . . . . . . . . . . . . . . . . . . . 119
Battery Problems
. . . . . . . . . . . . . . . . . . 120
Drive Problems
. . . . . . . . . . . . . . . . . . . 120
E-Mail, Modem, and Internet Problems
. . . . . . 122
Error Messages
. . . . . . . . . . . . . . . . . . 123
IEEE 1394 Device Problems
. . . . . . . . . . . . 124
Lockups and Software Problems
. . . . . . . . . 125
book.book Page 7 Wednesday, August 13, 2008 12:12 PM
