128 Troubleshooting
Optical Drive Problems
NOTE: Unless you purchased either an optional external D/Bay or an optional
media base with your Tablet-PC, you may not be able to use optical drives or optical
drive media with your Tablet-PC.
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
C
LEAN THE OPTICAL DRIVE OR OPTICAL DRIVE MEDIA — See "Optical Drives and
Optical Drive Media" on page 120.
C
HECK THE CABLE CONNECTIONS
ADJUST THE WINDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
RUN THE WINDOWS HARDWARE TROUBLESHOOTER — See "Windows Hardware
Troubleshooter" on page 126.
R
UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 121.
Problems writing to an optical drive
NOTE: Unless you purchased either an optional external D/Bay or an optional
media base with your Tablet-PC, you may not be able to use optical drives or optical
drive media with your Tablet-PC.
C
LOSE OTHER PROGRAMS — The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
URN OFF SLEEP MODE IN WINDOWS VISTA BEFORE WRITING TO A DISC — See
"Configuring Power Management Settings" on page 79 or search for the keyword sleep
in Windows Help and Support for information on power management modes.
E-Mail and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: Do not plug a telephone cable into the network adapter connector (see
"Back View" on page 36).
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