Troubleshooting Your Enclosure 73
NOTICE: This procedure can destroy data stored on the physical disks. Before you continue, back up all files on
the disk.
Problem
• A single
physical disk
is not seen in MD Storage Manager.
Action
1
Remove the
physical disk
from the enclosure. See "Removing and Installing Physical Disks" on
page 56.
2
Inspect the
physical disk
and midplane connectors for obvious damage.
3
Re-install the
physical disk
in its original bay. See "Removing and Installing Physical Disks" on page 56.
If the problem persists, see "Getting Help" on page 77.
Problem
•
Physical disk
status LED is flashing amber.
Action
1
Review MD Storage Manager for possible recovery actions.
NOTE: If a physical disk rebuild is under way, allow the rebuild to complete.
2
Remove the
physical disk
from the enclosure. See "Removing and Installing Physical Disks" on
page 56.
3
Inspect the disk and midplane connectors for obvious damage.
4
Re-install the disk in its original bay. See "Removing and Installing Physical Disks" on page 56.
If the problem persists, see "Getting Help" on page 77.
Problem
• Multiple
physical disk
s are not seen in MD Storage Manager.
Action
1
Make sure that all cables are attached correctly according to the enclosure mode you selected. For more
information on enclosure modes, see "Cabling Your RAID Enclosure" on page 21.
2
Verify that the SAS port link status LED is solid green for each port that is connected to a cable. If it is
not, see "Back-Panel Indicators and Features" on page 13.
3
If you reseated cables, reboot the host server.
If the problem persists, see "Getting Help" on page 77.
