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4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country.
• To resolve the error, look at the error message and its instructions from the troubleshooting part.
• You can also resolve the error with the guidelines from the Printer Status Monitor program window.
• If the problem persists, call a service representative.
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Status LED
Status Description
(Status LED)
Off The machine is off-line.
Green
Blinking
• When the backlight slowly blinks, the machine is receiving data from the computer.
• When the backlight blinks rapidly, the machine is printing data.
On • The machine is on-line and can be used.
Red
Blinking
A minor error has occurred and the machine is waiting for the error to be cleared. When the problem is cleared,
the machine resumes.
On
• The cover is opened. Close the cover.
• There is no paper in the tray. Load paper in the tray ("Loading paper in the tray" on page 25).
• The machine has stopped due to a major error.
Orange
Blinking Upgrading firmware.
On A paper jam has occurred (see "Clearing paper jams" on page 50).
