A SERVICE OF

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16
DIAGNOSTIC UP DOWN SYMPTOM POSSIBLE CAUSE POSSIBLE RESOLUTON
CODE ARROW ARROW
1-1 1 FLASH 1 FLASH
The garage door opener will The Protector System is not Check the Protector System is
not close and the lights will
flash
installed, connected, or installed and aligned correctly,
wires may be cut both LEDs are ON with no
obstruction between the beams.
1-2 1 FLASH 2 FLASHES
The garage door opener will The Protector System wire Check the Protector System is
not close and the lights will shorted or reversed installed and aligned correctly,
flash both LEDs are ON with no
obstruction between the beams.
1-3 1 FLASH 3 FLASHES
Wall mounted door control The wires for the door control Check the door control wiring is
will not function are shorted or the door correct
control is faulty
1-4 1 FLASH 4 FLASHES
The garage door opener will Misaligned or obstructed Check the Protector System is
not close the door and the Protector System installed and aligned correctly,
lights flash both LEDs are ON with no
obstruction between the beams.
1-5 1 FLASH 5 FLASHES
The garage door opener clicks Internal fault Contact service centre
but no movement
The opener runs approximately Communication error to Contact service centre
150-200 mm and stops and/or
reverses
travel module
Your garage door opener is programmed for self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.
DIAGNOSTIC CHART
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