160 Chapter 11
Troubleshooting
z “Scanner won’t work” on page 188
z “ScanGear MP won’t start” on page 188
z “Cannot display preview” on page 188
z “Computer stops operating during scanning” on page 188
z “Scan quality is poor (Poor image displayed on the monitor)” on page 189
z “Parts of image missing or surrounded by extra white areas” on page 189
z “Trouble scanning with Multi-Scan or Multi-Crop function” on page 190
z “Slow scanning speed” on page 190
z ““There is not enough memory.” message is displayed” on page 190
z “Scanned image not displayed properly” on page 191
z “Trouble scanning with MP Navigator” on page 191
z “Image position and size incorrect when scanning from the machine's operation panel” on
page 191
z “Scanned image is slanted although document is set properly” on page 191
z “Scanned image is rotated although document is set properly” on page 191
z “An Error Message Appears on the Screen” on page 192
z “Service Error 5100 is Displayed” on page 192
z “Writing Error/Output Error/Communication Error” on page 192
z “When an Error is Displayed Regarding Automatic Duplex Printing” on page 193
z “Error No.: 300 is Displayed” on page 193
z “Error No.: 1700 is Displayed” on page 194
z “Error No.: 1851 is Displayed” on page 194
z “Error No.: 1856 is Displayed” on page 194
z “Error No.: 2001 is Displayed” on page 195
z “Error No.: 2500 is Displayed” on page 195
z “For Windows Users” on page 195
