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Troubleshooting
Resolve a Displayed Message
This section describes some of messages related to the memory and paper.
For more details about other messages, see [Troubleshooting]
[Onscreen Messages] in the e-Manual.
Message Action
<Memory is full. Scanning
canceled. P
rint?>
• Print pages successfully scanned or cancel the job.
• Split the job into smaller subsets or change the <Original Type>. Change the
document type in <Photo ... Text> order.
<Incorrect Size/Setting>
• Change the <Paper Settings> to the size of the loaded paper
(→p.22).
• When printing with the printer driver, verify that the paper size setting on the
computer is correct.
<No Paper: Drawer 1>
<No Pap
er: MP Tray>
Load paper same as the paper type displayed on the screen (→p.22).
Resolve an Error Code
If an error occurs, a report that contains a 3-digit error code is printed. Locate the error code in the table and follow the
recommended actions to resolve the problem.
Error Code Cause Action
#001 A document jam has occurred. Remove the jammed document.
#037
The machine’s memory is full. Print or delete any documents stored in memory.
The da
ta size exceeds the machine’s
available memory.
Reduce the data resolution or change the le format to reduce
the data size.
