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Troubleshooting
Problem:
The mouse is not detected at boot up.
Solution:
•Checkthecablesandmakesurethattheyareinsertedproperly.
Problem:
The computer boots up fine, but the mouse does not work.
Solution:
•Makesureitispluggedinproperly.
•Makesurethemouseworkswhendirectlypluggedintothecomputer.Rebooting
may be necessary when trying this.
•Tryadifferentmouse.
GENERAL
Problem:
My computer does not boot when connected to the KVM Switch and works
fine when I connect the keyboard, video, and mouse directly to it.
Solution:
•Makesurethatthekeyboardandmousecablesareconnectedtightlybetween
the KVM Switch and the computer.
•Checkthatthekeyboardandmousecablesarenotcrossed.
Problem:
I am connecting my computer to the SOHO KVM Switch via USB and my
keyboard and mouse do not work.
Solution:
•PriortoconnectingtheSOHOKVMSwitch,makesurethattheHIDUSBdriveris
installed on each computer. (To install the HID USB driver, connect a USB mouse
and USB keyboard to the computer. Windows should automatically install
the drivers.)