4601/5601 Phone Page 10
15-601078 Issue 04c (12 December 2008)IP Office
2. Call Handling
2.1 Answering a Call
When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance button flashes. If
your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have
activated, such as voicemail or call forwarding, will come into effect.
The default ringing cadences are:
· Internal calls - single ring cadence
· External calls - double ring cadence.
To answer an incoming call:
· If you are not active on another call, answer the call using your handset.
· If you are active on a call already, place the active call on hold (see Hold ) and then answer the incoming call.
To answer calls ringing at another extension:
You can answer from your own phone by using Call Pick-Up; lift your handset and dial:
· *30 to answer a call ringing anywhere.
· *31 to answer a call within your group.
· *32*201# to answer the call for a particular extension, in this example 201.
2.2 Making a Call
You can make calls from the phone using one of two methods.
To make a call manually:
· Lift the handset and when you hear dial tone, key the required number.
· Select a free call appearance button (LED out) and key the required number. Lift the handset to listen to the
progress of the call (answered, busy or no answer).
Note
· If you are calling an external number, be sure to include the required code (for example, 9) to access an outside
line.
To make a call automatically:
· To have the phone dial the last number that you dialed, press REDIAL.
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