Troubleshooting the NJ240FX
60
Amber LED on Port 1 is
not on
Power is not being
forwarded to network
device
■ Make sure the cable is properly
connected to Port 1 of the IntelliJack.
■ Make sure the cable is properly
connected to the powered device.
■ Make sure the IntelliJack is configured
to match the cable - either straight
through or crossover.
■ Make sure the powered device is IEEE
802.3af compatible.
■ Make sure the power requirement for
the powered device does not exceed 7
watts. The IntelliJack can only forward
up to 7 watts.
Power LED is blinking
continuously
Unit has detected a problem.
Traffic can pass through, but
management will not work.
■ Contact 3Com Technical Support.
Authentication Failure Wrong password has been
entered
■ Confirm correct password and re-
type.
Timeout Device did not respond
within a specified period of
time
■ Refresh the screen after a few
seconds. If the problem persists, try to
rediscover the device.
Attributes Error Unexpected configuration
parameters
■ Confirm that you have specified valid
parameter values and retry the
configuration operation.
■ NOTE: This error should not appear to
the user under normal conditions.
General Error Something other than
authentication failure,
timeout or attributes error
has occurred
■ Retry the operation you were
performing.
■ NOTE: This error should not appear to
the user under normal conditions.
Event/Message Description Solution
