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Troubleshooting Matrix
77
Amber LED
on Port 4 is
not lit
Power is not being
forwarded to network
device
n Make sure the cable
is properly
connected to the
network device.
n Make sure the cable
is firmly connected
to one of the four
IntelliJack ports
labeled 1-4.
n Make sure the cable
is a good straight-
through cable.
n Make sure network
device is 802.3af
compatible.
n Make sure the
power requirement
for network device
does not exceed 7
watts.
Authenticati
on Failure
Wrong password has
been entered
Confirm correct
password and re-type.
Timeout Device did not respond
within a specified
period of time
Refresh the screen after
a few seconds. If the
problem persists, try to
rediscover the device.
Event/
Message Description Solution