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uDirect 2 and uTV 2
The uDirect and uTV
™
are optional
accessories for your hearing aids.
• uDirect provides easy, hands-free access
to Bluetooth enabled devices, such as
mobile phones. It also has a wired audio
jack to plug in devices like MP3 players,
and can provide remote control functions
to adjust your hearing aids for increased
listening comfort.
• uTV is used with the uDirect to send
sound from your TV directly to your hearing
aids. The uTV can also transmit sound
from stereo systems, computers and other
audio sources.
For more information on using the uDirect
or uTV , please see the user guide for that
accessory. For information on how to get a
uDirect or uTV accessory, please contact
your hearing healthcare professional.
Cause Possible remedy
No sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Custom shells/domes
blocked with ear wax
Clean custom shells/ domes.
See “Cleaning your hearing
aids.” Consult your hearing
healthcare professional
Plugged microphone
opening
Consult your hearing
healthcare professional
Troubleshooting guide