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TROUBLESHOOTING GUIDE
Scooter does not run
Scooter was running but
suddenly stopped
Short run time (less than
30 minutes per charge)
Scooter runs sluggishly
Problem Possible Cause Solution
Undercharged battery
Charger is not working
Loose wires or connectors
E100 only - Scooter must be
traveling 3mph before motor will
engage.
Tripped circuit breaker
Undercharged battery
Battery is old and will not accept
full charge
Brakes are not adjusted properly
Driving conditions are too stressful
Tires are not properly inflated
Scooter is overloaded
Brake dragging
Charge the battery. A new battery should have been charged for at
least 12 hours before using the scooter for the first time and up to 8
hours after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is on.
You may check to see if your charger is working by using a volt meter
or asking your local Razor authorized service center to test your
charger for you.
Kick start to 3mph then twist the throttle to start motor.
Check all wires and connectors to make sure they are tight.
The circuit breaker (next to on/off switch) will automatically shut off
the power if the motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a hill,
could cause the motor to overheat. If the scooter suddenly stops
running, wait a few seconds and then push the breaker to reset the
circuit. Correct the conditions that caused the breaker to trip and
avoid repeatedly tripping the breaker.
Charge the battery. A new battery should have been charged for at
least 12 hours before using the scooter for the first time and up to 8
hours after each subsequent use.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on scooter use and
conditions. Replace only with a Razor replacement battery.
Refer to adjusting the brakes instructions on page 4.
Use only on solid, flat, clean and dry surfaces such as pavement or
level ground.
The tires are inflated when shipped, but they invariably will lose
some pressure between the point of manufacturing and your
purchase. Refer to instructions on page 5 of this manual to properly
inflate tires.
Make sure you do not overload the scooter by allowing more than
one rider at a time, exceeding the E100 120 lb. or E200 and E300 220
lb. maximum weight limit, going up a hill or towing objects behind
the scooter. If the scooter is overloaded, the circuit breaker may trip
and shut off power to the motor. Correct the driving conditions that
caused the overload, wait a few seconds, and then push the breaker
to reset the circuit. Avoid repeatedly tripping the circuit breaker.
E100: Use your fingers to twist the adjuster in either direction until
wheel is centered between pads.
E200/E300: Adjust brake at lever (page 4) to allow wheel to spin
without brake contact.