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Product does not run
Product suddenly stopped
working while in use
Short run time (less than
15 minutes per charge)
Product runs sluggishly
Sometimes the product
doesn’t run, but other
times it does
Product makes loud noises
or grinding sounds
Problem Possible Cause Solution
Undercharged battery
Loose wires or connectors
Burned out fuse
Motor or electrical switch damage
Undercharged battery
Tires are not properly inflated
Brakes are not adjusted properly
Riding conditions are too stressful
Tires are not properly inflated
Product is overloaded
Brakes are not adjusted properly
Loose wires or connectors
Motor or electrical switch damage
Chain is too dry
Charge the battery. A new battery should be charged for at least 18
hours before using the product for the first time and up to 12 hours after
each subsequent use.
Check all connections. Make sure the charger port is tightly plugged into the
charging port on the Pocket Mod, and that the charger is plugged into the
wall.
Check all wires and connectors to make sure they are tight.
The fuse will burn out and automatically shut off the power if the motor is
overloaded.
An excessive overload, such as too heavy a rider or too steep a hill, could
cause the motor to overheat. Replace the fuse with a new one of equal
amperage. Correct the conditions that caused the fuse to burn out and avoid
repeatedly burning out fuse.
Contact your local Razor authorized service center for diagnosis and repair.
Charge the battery. A new battery should have been charged for at least
18 hours before using the product for the first time and up to 12 hours after
each subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly
plugged into the charger connector and that the charger is plugged into
the wall.
The tires are inflated when shipped but invariably will lose some pressure
between the point of manufacturing and your purchase. Refer to instruction
on page 4.
Refer to adjusting the brakes instructions on page 5.
Use only on solid, flat, clean and dry surfaces such as pavement or level
ground.
The tires are inflated when shipped but they invariably will lose some
pressure between the point of manufacturing and your purchase.
Refer to instructions on page 4.
Make sure you do not overload the product by allowing more than one rider
at one time, exceeding the 170 lb. maximum weight limit, going up a hill or
towing objects behind the product.
Refer to adjusting the brakes instructions on page 5.
Check all wires around the motor and all connectors to make sure they are
tight.
Contact your local Razor authorized service center for diagnosis and repair.
Apply a lubricant such as 3 in 1
TM
or Tri-Flow
TM
to the chain.
TROUBLESHOOTING GUIDE