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Guarantee & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
If problems should arise with your straightener and you are unable to
solve them by means of the troubleshooting guide below, please
contact the nearest Philips service centre or the Philips Customer Care
Centre in your country.
Problem
◗ The appliance does not work at all.
1 Perhaps there is a power failure or the socket is not live. Check if
the power supply is working. If it is, check whether the socket is
live by plugging in another appliance.
2 Perhaps the mains cord of the appliance is damaged. If the mains
cord of this appliance is damaged, it must always be replaced by
Philips or a service centre authorised by Philips in order to avoid
hazardous situations.
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