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25
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The shaver does not
shave as well as it
used to.
The shaving heads are damaged or worn. Replace the shaving unit (see
chapter ‘Replacement’).
Long hairs obstruct the shaving heads. Clean the shaving heads by
following the steps of the
extra-thorough cleaning method
(see chapter ‘Cleaning and
maintenance’).
Specic types only: The Jet Clean System has
not cleaned the shaver properly, because
the cleaning uid in the cleaning chamber is
soiled or the cleaning uid level is too low.
Clean the shaver thoroughly
before you continue shaving. If
necessary, clean and rell the
cleaning chamber (see chapter
‘Cleaning and maintenance’).
The shaver does not
work when I press
the on/off button.
The rechargeable battery is empty. Recharge the battery (see
chapter ‘Charging’).
Specic types only: The travel lock
is activated.
Press the on/off button for 3
seconds to deactivate the travel
lock.
The shaving unit is soiled or damaged to
such an extent that the motor cannot run.
In this case, the shaving unit symbol, the tap
symbol and the exclamation mark ash.
Clean the shaving unit or replace
it (see chapters ‘Cleaning and
maintenance’ and ‘Replacement’).
The temperature of the shaver is too high. In
this case, the shaver does not work and the
exclamation mark on the display ashes.
Switch off the shaver and let
it cool down. As soon as the
temperature of the shaver has
dropped sufciently, you can
switch on the shaver again.
ENGLISH 25