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Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
The trimmer does not work when it is switched on and none of the
lights go on:
1 If the battery is completely empty, the trimmer will not work and
the lights will not go on when the appliance is switched on.
Charge the appliance until it is fully charged (also see chapter
'Charging').
If the suction system of the vacuum beard trimmer performs poorly or
does not work at all, check the points listed below.
2 Is the hair-collection chamber empty? (fig. 16).
B
We advise you to empty the hair-collection chamber after each
trimming session.When cutting long, dense beards, it may also be
necessary to empty the hair-collection chamber during the trimming
session.
3 Is the hair-collection chamber or the filter wet?
B
Both parts may only be cleaned dry. If one of these parts becomes wet,
dry it carefully.
4 Does the flexible hair guide in front of the cutting unit jam?
(fig. 23).
B
The transparent hair guide needs to be flexible in order to be able to
adjust to the contours of the face. If it jams because hairs have got
stuck in it, remove the hairs carefully with the brush supplied.The
flexible hair guide should yield at the touch of a finger.
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