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Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you nd its phone number in the worldwide
guarantee leaet). If there is no Customer Care Centre in your country,
go to your local Philips dealer or contact the Service Department of
Philips Domestic Appliances and Personal Care BV.
Troubleshooting
Problem Cause Solution
Reduced
epilating
performance.
You moved the
epilator in the
wrong direction.
Move the appliance against the
direction of hair growth.
You place
the epilating
head on the skin
at the wrong
angle.
Make sure you place the appliance
perpendicularly onto the skin.
The epilating
head did not
touch the skin.
Make sure both the epilating head
and the skin cooler are in proper
contact with your skin during
epilation.
You moistened
your skin with
water or a cream
or other skincare
product prior to
epilation.
Make sure your skin is entirely dry
and free from grease. Do not put
any cream, body milk or other
skincare product on your skin
before you start to epilate.
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