Filter
Top Products
EN
14
Problem Symptom Check This Remedy
Error
message
Err
shows
on the
display.
A measure-
ment error
occurred
Relax for a
moment and
then measure
again
Err 1, 2,
or 3
shows
on the
display
The wrist
cuff is not
secure
Refasten the
cuff and then
measure again
Err 4
shows
on the
display
The monitor
detected
motion while
measuring
Movement can
affect the
measurement.
Relax for a
moment and
then measure
again
Err 5
shows
on the
display
Pressure is
over 37.3
kPa (280
mmHg)
Relax for a
moment and
then measure
again
Err 6
shows
on the
display
Deflation
period was
too long
Movement can
affect the
measurement.
Relax for a
moment and
then measure
again
Problem Symptom Check This Remedy
Error
message
Err 7 or 8
shows
on the
display
A calibration
error
occurred
Retake the
measurement. If
the problem
persists, contact
the retailer or our
customer service
department for
further assistance.
Refer to the
warranty for
contact
information and
return instructions
Settings
are
wrong
Date and
time are
incorrect
The clock
was not set or
reset after
installing new
batteries
Reset the clock
Measure-
ment unit
(kPa or
mmHg)
are
incorrect
The
measurement
unit was not
set or reset
after installing
new batteries
Reset the
measurement
unit