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SOLUTION
CAUSE
PROBLEM
No power to unit when
the power switch is on.
Turn the power switch off.
Plug the AC adapter into an
electrical outlet. Turn the device
on.
No nebulization or low
nebulization rate when
the power is on.
The AC adapter is not
plugged into an electrical
outlet.
No medication in the
medication cup.
Too much or too little
medication in the
medication cup.
The baffle is not attached
to the inhalation top or
incorrectly positioned.
The nebulizer kit is not
correctly assembled.
The nozzle is blocked.
The nebulizer kit is tilted at
an incorrect angle.
The device is abnormally
loud.
The air tube is incorrectly
attached.
The air tube is folded
or damaged.
The air tube is blocked.
The air filter is dirty.
The air filter cover is
incorrectly attached.
The compressor
is covered.
Do not cover the compressor with
any type of cover during use.
Attach the air filter cover correctly.
Make sure the air filter cover is
not blocked.
Replace the air filter with a new
clean air filter.
Make sure the air tube is not
folded, kinked or bent. Inspect the
air tube for any damage. Replace
the air tube if damaged.
Make sure the air tube is correctly
attached to the compressor and the
nebulizer kit.
Hold the nebulizer kit correctly.
Do not tilt the nebulizer kit so the
angle of the kit is greater than 45
degrees.
Clean and disinfect the nebulizer kit
to remove the blockage.
Make sure the nebulizer kit is
correctly assembled and the
inhalation accessory is correctly
attached.
Make sure the baffle is correctly
attached to the inhalation top.
Add the correct amount of
prescribed medication to the
medication cup.
Troubleshooting
TROUBLESHOOTING GUIDE
The device is very hot.
Operating continuously over
20 minutes.
Limit use to 20 minutes at a time
and allow a 40 minutes interval
before using the device again.
NE-C801S-Z_A_M_E_SP_041311.indd 22 4/13/11 10:20:54 AM