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SOLUTION
CAUSE
PROBLEM
TROUBLESHOOTING GUIDE
23
No power on unit when
the power switch is on.
Turn the power switch off.
Plug the power plug into an
electrical outlet. Turn the device
on. Make sure the battery is
correctly connected to the
compressor. Charge the
battery. Replace the battery with
a new one.
No nebulization or low
nebulization rate when
the power is on.
The AC power cord is not
plugged into an electrical
outlet.
The rechargeable battery is
not connected correctly,
not sufficiently charged, or
the battery has expired.
No medication in the
medication cup.
Too much or too little
medication in the
medication cup.
The baffle is not placed in
the medication cup or
incorrectly positioned.
The nebulizer kit is not
correctly assembled.
The nozzle is blocked.
The nebulizer kit is tilted
at an incorrect angle.
The de
vice is
a
bnor
mall
y loud.
The de
vice is very hot.
The air tube is incorrectly
attached.
The air tube is folded
or damaged.
The air tube is blocked.
The air filter is dirty.
The air filter co
v
er is
incorr
ectl
y a
ttached.
The compressor
is co
vered.
The de
vice has been used
for longer than 20 minutes.
Do not cover the compressor
with any type of cover during
use. Turn the device off. Wait 40
minutes before using the device
again.
Attach the air filter cover
correctly. Make sure the air filter
cover is not blocked.
Replace the air filter with a new
clean air filter.
Make sure the air tube is not
folded, kinked or bent. Inspect
the air tube for any damage.
Replace the air tube if damaged.
Make sure the air tube is correctly
attached to the compressor and
the nebulizer kit.
Hold the nebulizer kit correctly.
Do not tilt the nebulizer kit so
the angle of the kit is greater
than 45 degrees.
Clean and disinfect the nebulizer
kit to remove the blockage.
Make sure the nebulizer kit is
correctly assembled and the
inhalation accessory is correctly
attached.
Make sure the baffle is correctly
positioned over the nozzle in the
medication cup.
Add the correct amount of
prescribed medication to the
medication cup.
NE-C30-IM-FINAL 3-13-07 3/13/07 4:21 PM Page 22