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6-3
Troubleshooting Guide
6
Problem Solution
If you see an error code, either
“ERR1”, “ERR2”, or “ERR3”, record
the code and call our Customer
Service Department. Provide
Customer Service with the error
code that is displayed in the upper
left corner of the display. The
Customer Service Department
representative may ask you to return
the thermometer to the factory.
• The display will go back to the
Real Time Mode (Emissivity
Display Mode).
c. After running the diagnostic
program, press the key to
unlock the trigger.
1. The thermometer has to stabilize
before taking temperature
measurements. It takes up to 40
minutes for the thermometer to
stabilize.
1. The thermometer has to stabilize
before taking temperature
measurements. It takes up to 20
minutes for the thermometer to
stabilize.
☞
The temperature reading is
erratic. The thermometer
has just been moved from
one extreme temperature
to room temperature [0°C
or 50°C (32°F or 122°F)]
or vice versa.
The temperature reading
is erratic. The thermometer
has just been moved from
room temperature
(ambient temperature) to a
temperature 10°C colder
or warmer.