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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and
workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY
adds an additional one (1) month grace period to the normal one (1) year product
warranty to cover handling and shipping time. This ensures that OMEGA’s customers
receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s
Customer Service Department will issue an Authorized Return (AR) number immediately
upon phone or written request. Upon examination by OMEGA, if the unit is found to be
defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not
apply to defects resulting from any action of the purchaser, including but not limited to
mishandling, improper interfacing, operation outside of design limits, improper repair, or
unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having
been tampered with or shows evidence of having been damaged as a result of excessive
corrosion; or current, heat, moisture or vibration; improper specification; misapplication;
misuse or other operating conditions outside of OMEGA’s control. Components which
wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes
liability for any damages that result from the use of its products in accordance with
information provided by OMEGA, either verbal or written. OMEGA warrants only that
the parts manufactured by it will be as specified and free of defects. OMEGA MAKES
NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER,
EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The
remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA
with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1)
as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or
activity; or (2) in medical applications or used on humans. Should any Product(s) be used in
or with any nuclear installation or activity, medical application, used on humans, or misused
in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/
DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold
OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manner.
RETURN REQUESTS/ INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service
Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST
OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE
DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number
should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging
to prevent breakage in transit.
FOR WARRANTY
RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the
product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult
OMEGA for current repair charges. Have
the following information available
BEFORE contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1999 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or
in part, without the prior written consent of OMEGA ENGINEERING, INC.
Servicing North America:
USA: One Omega Drive, Box 4047
ISO 9001 Certified Stamford CT 06907-0047
Tel: (203) 359-1660 FAX: (203) 359-7700
e-mail: info@omega.com
Canada: 976 Bergar
Laval (Quebec) H7L 5A1
Tel: (514) 856-6928 FAX: (514) 856-6886
e-mail: info@omega.ca
For immediate technical or application assistance:
USA and Canada: Sales Service: 1-800-826-6342 / 1-800-TC-OMEGA
®
Customer Service: 1-800-622-2378 / 1-800-622-BEST
®
Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN
®
TELEX: 996404 EASYLINK: 62968934 CABLE: OMEGA
Mexico: Tel: (001) 800-826-6342 FAX: (001) 203-359-7807
En Espan˜ol: (001) 203-359-7803 e-mail: espanol@omega.com
info@omega.com.mx
Servicing Europe:
Benelux: Postbus 8034, 1180 LA Amstelveen, The Netherlands
Tel: +31 (0)20 6418405 FAX: +31 (0)20 6434643
Toll Free in Benelux: 0800 0993344
e-mail: nl@omega.com
Czech Republic: Rudé armády 1868, 733 01 Karviná 8
Tel: +420 (0)69 6311899 FAX: +420 (0)69 6311114
Toll Free: 0800-1-66342 e-mail: czech@omega.com
France: 9, rue Denis Papin, 78190 Trappes
Tel: +33 (0)130 621 400 FAX: +33 (0)130 699 120
Toll Free in France: 0800-4-06342
e-mail: france@omega.com
Germany/Austria: Daimlerstrasse 26, D-75392 Deckenpfronn, Germany
Tel:+ 49 (0)7056 3017 FAX: +49 (0)7056 8540
Toll Free in Germany: 0800 TC-OMEGA
SM
e-mail: germany@omega.com
United Kingdom: One Omega Drive, River Bend Technology Centre
ISO 9002 Certified Northbank, Irlam, Manchester
M44 5EX United Kingdom
Tel: +44 (0)161 777 6611 FAX: +44 (0)161 777 6622
Toll Free in United Kingdom: 0800-488-488
e-mail: sales@omega.co.uk
omega.com
TM
®
OMEGAnet
®
On-Line Service Internet e-mail
www.omega.com info@omega.com
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply.
OMEGA is constantly pursuing certification of its products to the European New Approach
Directives. OMEGA will add the CE mark to every appropriate device upon certification.
The information contained in this document is believed to be correct, but OMEGA Engineering, Inc. accepts no
liability for any errors it contains, and reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be used for, patient-connected applications.
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