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1019486-5-A
11
Kohler Co.
Troubleshooting continued
7. Pump stops before
18 minutes.
A. GFCI or ELCB tripped. A. Identify source of fault, and correct.
Reset GFCI or ELCB.
B. Suction is blocked. B. Remove obstruction.
C. Jets are blocked. C. Remove blockage.
D. Motor overheated and protection
device activated.
D. Check for blockage at suction and/or
jets. Remove blockage and allow motor
to cool.
8. Pump does not
automatically stop
after 22 minutes.
A. 20-minute timer inadvertently
disabled.
A. See service manual.
9. Pump won’t turn
off when the power
b
u
t
t
o
n
o
n
u
s
e
r
A. Faulty user keypad. A. Replace user keypad. Refer to
installer/dealer.
b
u
t
t
on on user
keypad is pressed.
B. Faulty control. B. Replace control. Refer to installer/dealer.
10. Pump operates but
variable speed
f
e
a
t
u
r
e
d
o
e
s
n
o
t
A. Faulty motor/pump. A. Replace motor/pump. Refer to
installer/dealer.
f
ea
t
ure
d
oes no
t
work.
B. Faulty control. B. Replace control. Refer to installer/dealer.
11. Bath water cools
while pump is
o
p
e
r
a
t
i
n
g
A. Water temperature above 104_F
(40_C).
A. Allow bath water to cool.
operating.
B. Heater is turned off on user keypad. B. Turn heater on.
C. Wiring from heater to control is loose,
disconnected or damaged.
C. Check wiring for proper connections.
Refer to installer/dealer.
D. Faulty heater. D. Replace heater. Refer to installer/dealer.
E. Faulty control. E. Replace control. Refer to installer/dealer.
12. Noisy operation. A. Pump banding straps have not been
cut.
A. Cut pump banding straps wi th tin snips.
B. Dry or dislodged jet O-ring (squeal). B. Remove jet, replace and lubricate O-ring,
and reinstall jet.
13. Remote control (if
equipped) does not
o
k
A. Batteries improperly installed or
dead.
A. Replace batteries.
q
p
p
wor
k
.
B. Antenna on wiring harness is
damaged.
B. Replace wiring harness. Refer to
installer/dealer.
C. Remote control not programmed
correctly.
C. See homeowners guide or service
manual.
D. Faulty remote control. D. Replace remote control.
E. Faulty control. E. Replace control. Refer to installer/dealer.