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Before calling, please have available as much of the following
information as possible:
1. Model and serial number from the label on
the back of your monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer type and model.
5. System configuration (hardware fitted etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
If possible, stay by your computer system. Your technical
support representative might want to go through the problem
with you during the call.
Further help
If you are unable to correct the problem yourself, you may seek
further help as follows:
Call IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries, contact your dealer, retailer, or other IBM
authorized servicer.
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