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7301555-100 Rev. B
- 4 -
In the United States:
American Standard Brands
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard.com
In Canada:
AS Canada ULC
5900 Avebury Rd.
Mississauga, Ontario
Canada L5R 3M3
Toll Free: (800) 387-0369
www.americanstandard.ca
In Mexico:
American Standard B&K Mexico
S. de R.L. de C.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com.mx
Does not
flush
Poor or
sluggish
flush
Toilet leaks
Toilet does
not shut off
Toilet bowl
rocks after
installation
a. Water supply valve closed.
b. Supply line blocked.
c. Flush valve chain too loose or disconnected.
d. Sand or debris lodged in water control.
a. Bowl water level too low.
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe and/or vent.
d. Supply pressure too low.
a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
a. Flapper seal leaking or deformed.
b. Sand or debris lodged in water control.
c. Flush valve chain too tight, holding
flapper open.
a. Wax ring not fully compressed.
b. Floor not level.
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line and inspect all gaskets
and washers. Reassemble.
c. Readjust chain length as required.
d. Shut off water supply. Remove cap and clean as per Fluidmaster
maintenance instructions at:
www.americanstandard-us.com/enews/fluidmasterguide.pdf
a. Check that refill tube is connected to water control and
inserted into overflow tube without being kinked or damaged.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
a. Review Step 10 of installation procedure.
b. Review Step 3 through 8 of installation procedure.
a. Clean debris from seal surface. Replace flapper seal as needed.
b. Shut off water supply. Remove cap and clean as per Fluidmaster
maintenance instructions at:
www.americanstandard-us.com/enews/fluidmasterguide.pdf
c. Readjust chain length as needed.
a. Retighten bowl-to-floor knobs.
b. Use toilet shims and /or place a bead of caulk around the base of the toilet.
For Repair Parts List, See Under Tank Lid.
Problem Possible Cause Corrective Action
REPAIR PARTS LIST
DESCRIPTION
4000.104
1.28 gpf/
4.8 Lpf
4000.004
1.6 gpf/
6.0 Lpf
4000.101
1.28 gpf/
4.8 Lpf
4000.001
1.6 gpf/
6.0 Lpf
PART NUMBER
TANK
Tank Lever LH
Tank Lever LH
Bolt Cap Kit (consists of 2 caps, 2 sleeves, & 2 retaining rings)
Fluidmaster 400A Inlet Valve
Flushvalve Assembly - 3 inch (includes flapper)
Flapper Assembly - 3 inch
Flushvalve Assembly (HET) - 3 inch (includes flapper)
Flapper Assembly (HET) - 3 inch
EZ-Install Tank Coupling Kit
Tank Cover - 12 inch rough
Tank Cover - 12 inch rough
Elongated Rim Seat - Slow Close
Round Front Rim Seat - Slow Close
Elongated Rim Seat - Slow Close
Round Front Rim Seat - Slow Close
Refill Tube
Flushvalve Assembly - 3 inch (includes flapper)
Flushvalve Assembly (HET) - 3 inch (includes flapper)
Flapper Assembly - 3 inch
Flapper Assembly (HET) - 3 inch
Silicone Flapper Seal
Bowl to Floor Knobs
738903-XXX0A
7381064-XXX0A
7301540-200.XXX0A
7381125-400.0070A
7381146-401.0070A
7381193-201.0070A
7381146-406.0070A
7381193-203.0070A
7381147-200.0070A
735154-400.XXX
735158-400.XXX
5283.110.XXX
5281.110.XXX
5218.110.XXX
5121.110.XXX
738570-100.0070A
7381146-408.0070A
7381146-409.0070A
7381193-205.0070A
7381193-206.0070A
7381211-200.0070A
7381167-200.0070A
Repair parts are determined by toilet tank number which can be found marked inside tank.
NOTE: "XXX" represents color or trim finish options. Specify when ordering.
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TROUBLESHOOTING GUIDE
See Step 11 For Diagram